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How to Find Healthcare Clients for Your Accounting Firm

How to find healthcare clients for your accounting firm

To find healthcare clients, position your accounting firm as a specialist in professional incorporation, tax planning, and salary-versus-dividend optimization. The pool of potential clients is substantial: more than 96,000 active physicians in Canada (CIHI, 2023). A matching platform like Bankeo Pro then sends you pre-qualified leads, often within 48 hours.

Illustration: Finding healthcare clients for your accounting firm

Doctors, dentists, pharmacists, veterinarians, and optometrists: healthcare professionals are among the most sought-after clients for Canadian accounting firms. High and predictable revenues, recurring engagements, complex tax needs, all the elements are there to build a profitable and stable client portfolio. But you still need to clearly position your firm, speak the language of these clients, and generate a steady stream of leads. Here’s how, backed by data and proven methods.

Why target healthcare professionals to grow your firm?

The market is vast and well-documented. The Canadian Institute for Health Information (CIHI) reports more than 96,000 active physicians in Canada in 2023, a number that has been growing steadily for the past ten years. In addition, there are approximately 25,000 dentists and more than 45,000 pharmacists, according to CIHI data on the healthcare workforce. Each of these professionals needs an accountant, and the majority have needs that go far beyond filing tax returns.

Three characteristics make this niche particularly attractive for a firm:

  • Stable and high revenue. According to the CIHI National Physician Database, average gross clinical payments per physician are approximately $350,000 per year (2021-2022 data). The risk of non-payment is low, and fees are based on the complexity of the case.
  • Above-average customer loyalty. Healthcare professionals rarely switch accountants once trust has been established: the retainer becomes a recurring one, often spanning many years, which stabilizes the accounting firm’s revenue.
  • A genuine need for expertise. Professional incorporation, tax planning, salary versus dividend optimization: these matters are difficult to handle effectively through a generalist approach, and that is exactly why higher fees are justified.

The three accounting challenges unique to healthcare professionals

Understanding these challenges means knowing how to connect with prospects from the very first call. Here are the three areas where your expertise makes a difference.

1. Professional incorporation

Most provinces allow doctors, dentists, and pharmacists to practice through a corporation, subject to conditions set by their professional regulatory body (in Quebec, for example, doctors’ practice as corporations is governed by a regulation issued by the College of Physicians). Incorporation provides access to the small business tax rate, 9% at the federal level on the first $500,000 of eligible income, according to the Canada Revenue Agency, and allows you to defer personal taxes by keeping cash on hand within the corporation. This is often the starting point of the relationship: the accountant who advises on incorporation generally retains the client for subsequent engagements.

2. Tax planning for high incomes

With significant revenue come issues that general practitioners rarely encounter: managing excess cash within the firm, federal rules on passive investment income (the business exemption begins to be reduced once passive income exceeds $50,000, according to CRA rules), pension plans, company-held insurance, and preparing for the sale or transfer of the practice. A specialist coordinates these aspects year after year rather than simply filing tax returns.

3. Salary vs. Dividend arbitrage

For a professional in a corporate structure, the choice between salary and dividends affects total taxes, CPP or QPP contributions, RRSP contribution limits, and borrowing capacity. This is a decision that should be reviewed annually based on the client’s plans: purchasing a clinic, taking parental leave, scaling back their practice, or retiring. An accountant who masters this balancing act quickly becomes indispensable.

ChallengeCommon Client QuestionsRisks if poorly managedThe Role of a Specialized Accountant
Professional IncorporationShould I incorporate? What should the ownership structure be?Structure not in compliance with regulations; improper use of tax deferralRelevance analysis, compliant implementation, annual monitoring
Tax PlanningWhat should be done with the company’s cash?Avoidable taxes, business income cap eroded by passive incomeMulti-Year Strategy: Investments, Retirement, Business Succession
Salary or DividendHow do I pay myself this year?Unoptimized contributions and taxes, RRSPs and loans penalizedAnnual review aligned with the client’s projects

These engagements are billed accordingly. The Bankeo Fee Barometer of Accounting Fees (Bankeo data for 2024-2026, based on over 15,000 requests received) estimates the annual fees for a business client to range from $500 to $6,000 depending on the sector, with a median of approximately $3,000 per year. Incorporated healthcare professionals typically fall at the higher end of this range, and a full-service engagement (incorporation, tax planning, payroll, and corporate filings) may exceed it depending on the agreed-upon scope of work.

How to position your firm in the healthcare niche?

Specializing doesn’t mean turning down other clients. It means making your industry expertise visible and credible, so that a doctor or dentist immediately recognizes you as the right person to contact.

A Five-Step roadmap

  1. Name the niche. Create a dedicated page titled “Accounting for Healthcare Professionals” on your website and feature it in your profiles. A specific message is more effective than a broad one.
  2. Talk about challenges, not services. Professional incorporation, passive income, salary, or dividends: highlight the specific decisions your client faces, not just a generic list of services.
  3. Build a track record. Two or three anonymized case studies and some useful content on taxation for medical practices establish the authority that makes clients choose a specialist.
  4. Engage referral sources. Mortgage brokers specializing in healthcare professionals, financial advisors, and healthcare lawyers: these networks refer incorporated clients year-round.
  5. Equip yourself to make the initial contact. A short form, clearly displayed appointment slots, and a quick response time: healthcare professionals are pressed for time and often choose the firm that responds first.

Pitfalls to avoid

  • Promising a tax result. Promising specific tax savings before reviewing a client’s files puts the firm at ethical risk. The profession’s rules on advertising and solicitation apply: see our analysis of the CPA Code of Ethics and Client Referral Practices in Canada.
  • Underprice to break into the market. An underpriced healthcare contract is difficult to renegotiate: the perceived value is set at the initial price.
  • Ignore compliance with orders. Every profession has its own rules governing how businesses operate; a non-compliant structure can be costly for the client, and for your reputation.
  • Neglecting follow-up. These clients pay for proactive service. Missing a tax reminder is enough to jeopardize the relationship.

“An accountant who says, ‘I do everything’ competes on price. An accountant who says, ‘I know how to incorporate a medical practice, handle tax planning for healthcare professionals, and advise on salary versus dividend structures’ competes on expertise. And expertise is something you choose, it’s not something you negotiate.” Arnaud Bertrand, CEO, Bankeo

Receive inquiries from healthcare professionals without having to prospect

Niche positioning yields results, but it takes months to generate a steady stream of business. A matching platform speeds up this process. With Bankeo Pro: You define your target sectors, including healthcare professionals. When a doctor, dentist, or pharmacist submits a request, Bankeo qualifies it (profession, business structure, needs) and then forwards it to the firm whose profile matches, often within 48 hours. You receive qualified clients without having to prospect for them.

The network now has over 1,500 accountants and has received over 15,000 requests since 2023, with a rating of 4.7/5 based on over 180 Google reviews. The accountant matching process is detailed in How Bankeo Pro Works, and the Frequently Asked Questions from Partner Firms cover individual cases. To track the program’s progress, visit the Bankeo News for accountants.

To broaden your perspective beyond the healthcare niche: our general guide to Finding clients for an accounting firm, our analysis of the Cost of acquiring an accounting client and our article on the Time Firms Waste on Prospecting. Another high-value niche in professional services: Clients in the legal sector.

Key takeaways: Canada has more than 96,000 practicing physicians (CIHI, 2023), in addition to dentists and pharmacists: the pool is vast and financially secure. The three entry points for this engagement are professional incorporation, tax planning, and salary-versus-dividend optimization. Identify the niche, build your case, and rely on a steady stream of qualified inquiries rather than cold calling.

Frequently asked questions

Why target healthcare professionals rather than remain a generalist? The client base is vast (more than 96,000 active physicians in Canada, according to CIHI, 2023), revenues are stable, and there is a real need for expertise in areas such as incorporation, tax planning, and compensation. These clients value expertise, are less likely to haggle over price, and remain loyal, which leads to recurring engagements.

What is the most important accounting challenge for a healthcare professional? Incorporating a business is often the first step: it provides access to the small business tax rate (9% at the federal level on the first $500,000, according to the CRA) and allows for tax deferral, but it also imposes obligations specific to each professional order. Next come multi-year tax planning and the salary-versus-dividend trade-off.

How much should you charge a healthcare client? Leverage the Bankeo Fee Barometer : Annual fees range from $500 to $6,000 depending on the sector, with a median of approximately $3,000 per year (Bankeo data, 2024-2026). An incorporated healthcare professional typically falls at the high end of the range, and even higher if the engagement includes incorporation, planning, and payroll services.

How do I receive requests from healthcare professionals through Bankeo Pro? You define your target sectors, including healthcare. When a professional submits a request, Bankeo qualifies it (profession, business structure, needs) and then forwards it to you if your profile matches, often within 48 hours. You receive qualified clients without having to do any prospecting.

Should you turn down other clients to specialize in the healthcare sector? No. Specializing means making your expertise in the sector visible and credible in order to attract this type of client, without giving up other engagements. A niche is a positioning strategy, not an exclusive focus.

Sources

By Arnaud Bertrand, CEO, Bankeo. Bankeo Pro enables accounting firms across Canada to identify their target sectors, including healthcare professionals, and attract qualified clients without having to cold call. Discover the Bankeo Pro software for accountants.

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